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Delivery and Shipping

Delivery of your products

 

Delivery dates are estimates only and we are unable to accept any liability for failure to deliver the products within the specified time resulting from manufacturing, shipment or delivery delays from our suppliers. Delivery times will be arranged with you in advance. If you are unable to accept delivery within 14 days from our first call, the invoice must then be paid in full. Should there be no one available to accept delivery on the pre-arranged delivery date, you will be charged for transport and re-delivery costs (SGD 150.00).

 

You are responsible for ensuring that there is adequate access and entry to your premises to allow delivery of the products. Any additional costs in relation to access issues into your premises, e.g. delivery by staircase will be your responsibility. For delivery of large and odd-sized items by staircase, a fee of SGD 40.00 per level shall be charged. If it is not possible for the products to be delivered into your premises, the products will be returned to our warehouse and you will be invoiced for transport and re-delivery. In addition, the below storage charges will apply.

 

We reserve the right to make partial deliveries of any order and each part delivery shall constitute a separate contract in respect of the products delivered on the same condition as set out herein. At any point in time, a 50% deposit must be maintained for all undelivered goods. Failure to deliver all the products you have ordered shall not invalidate the contract as regards to any partial deliveries. All products will remain the property of Royal Fabrics Pte. Ltd. until payment is received in full and delivered from Royal Fabrics Pte. Ltd. premises. Should you be arranging your own delivery then the goods become your responsibility upon collection from Royal Fabrics Pte. Ltd. premises.

 

We will provide one (1) free delivery to one (1) address for a minimum net purchase of SGD1,500.00 (for a Product or multiple Products). For a net purchase of less than SGD1,500.00 (for a Product or multiple Products) or if more than one (1) delivery is required, an additional transport fee of SGD150.00 for each delivery (“the Transport Fee”) shall be payable by you.

 

For products purchased online, delivery fees are waived for products to be delivered within Singapore. For international deliveries, kindly contact us directly in order to get the most competitive quote from our trusted couriers.

 

Storage of your products

 

For indent items, storage of items is free for the first 4 weeks from the date of arrival in our warehouse. A monthly storage fee (See Table 1) shall be charged after the free storage period. For ex-stock items, storage of items is free for the first 12 weeks from the date of purchase. A monthly storage fee (See Table 1) shall be charged after the free storage period. Storage fees will be computed starting on the first day after the free storage period. Storage fees will be invoiced on a monthly basis until delivery has been completed. The storage fee shall be paid prior to delivery.

 

 

Table 1. Free Storage Period and Storage Fees

 

Product Free Storage Period After Free Storage Period
Invoice value less than or equal to SGD 17,500.00 Invoice value above SGD 17,500.00
Indent 4 weeks upon arrival in warehouse SGD 350.00 per month 2% of IV per month
Ex-stock 12 weeks from date of purchase SGD 350.00 per month 2% of IV per month